DUE TO WEATHER CONDITIONS, WE CANNOT SAFELY SHIP THE WORMS TO MANY AREAS OF CANADA. MANY SHIPMENTS WILL BE DELAYED UNTIL COOLER TEMPERATURE ARRIVES (HIGH OF DAY NEED TO DROP BELOW 25°C FOR ENTIRETY OF TRANSIT TO DESTINATION).

Self Pick-up Guide

When will my order be ready for pick up?

Local orders will typically be ready in 1 to 2 business days (excluding weekend and BC statutory holidays). You will receive a notification from us when the order is ready for pick up.

  • On Monday to Wednesday's
    • Orders placed before 12:00PM will be available for pick up next business day after 10:00AM.
    • Orders placed after 12:00PM will be available for pick up in two business days after 10:00AM.
  • On Thursday to Sunday's, orders placed will be ready for pick up on Monday, or the next business day if Monday is a holiday, after 10:00AM.

Please pick up the worms within 2 days to avoid them drying out and dying!

Where is the pick-up location? When is the pick-up location open?

Once you receive notification that your order is ready for pick up, you can pick up from BOSS Business Centre located in Burnaby at 501 - 3292 Production Way, Burnaby, BC during their regular office hours (Monday to Friday 9:00 am to 5:00 pm).